Support

At Immundiagnostik, Inc., we pride ourselves on developing and manufacturing the highest-quality immunoassays and laboratory detection methods; however, we know technical issues are inevitable. Whether your organization is a small research lab or a large CRO, our IDK® Support Team is here to assist you when using any of our kits.

A female scientist speaking to two male scientists in a clinical lab.

Validation Assistance Services

Expert-guided assay validation assistance services tailored to your lab’s needs.

The IDKExtract® Stool Sample Preparation System Bulk Pack (2000 count) placed next to 20 regular kits.

Custom Bulk Packaging

Reduce your lab's environmental impact, maximize storage space, and increase efficiency at a lower cost.

Our team provides guidance throughout the process, from your initial consultation to on-site training and continued remote support.

Laboratory Services

From general product and procedure questions to in-person support, our team is here to assist you.

Reach Out to Our Team

If you need assistance with any of our products or services, contact our support team to get your questions answered.

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