Meet Our Team

The IDK, Inc Team standing together in front of two windows.

A Little History About How Immundiagnostik, Inc. Came to Be

Since 1986 Immundiagnostik AG (IDK) has been committed to developing innovative diagnostic solutions distributed in over 70 countries to help create a world in which diseases are diagnosed and treated in time. 

To support this vision, Owner Franz Paul Armbruster and Executive Director of International Sales Karl Florian Wintgens understood that more research and clinical laboratories needed access to Immundiagnostik’s trustworthy products. Thus, North American subsidiary Immundiagnostik, Inc. was created in 2018 in partnership with owners Jennifer Mayes and Terry Fisher. 

Together with support from their colleagues around the globe, Jen and Terry are helping make the IDK vision a reality by collaborating with leading research and diagnostic laboratories to help improve clinical care.

Jen Mayes and Terry Fisher, owners of IDK, Inc.

A Note from Jen & Terry

Welcome to idkna.com and thank you for your interest in learning more about our company!

After working in the biotech industry for over 20 years, we both observed work-life balance was nearly nonexistent at most companies, while employee turnover rates and stress were high. On top of that, profits always seemed to prevail over doing the right thing for people.

We took the opportunity to create Immundiagnostik, Inc. not only to help improve clinical care around the globe but also to create a company that we would want to work for ourselves.

Our guiding principle as people and an organization is to always do the right thing. This would not be possible without the right people on our team.

All of us at Immundiagnostik have a passion for helping others and building genuine, long-term relationships. We know our strengths and weaknesses, and we challenge each other’s perspectives, while always doing what is best for our customers.

Read on to learn more about the awesome people behind our brand.

Jamie Bolduc, Technical Applications Scientist

“My life is a science experiment.”¬†

With a personal interest in public health and epidemiology, Jamie Bolduc knew early on that a career in medicine was not for her. Being the caring and compassionate person she is, she felt medical lab science would be a space where she could pursue her passion for learning how science can help people.

Jamie has a degree in Medical Laboratory Science and received her board certification from the American Society for Clinical Pathology. Before joining our team, she was a Technical Applications Scientist at Zeus Scientific, Inc. and worked as a Serologist at Mayo Clinic.

With her extensive background and wealth of knowledge, Jamie now helps us provide top-notch technical support¬†and assay validation¬†services to the lab professionals we serve as our Technical Applications Scientist.‚ÄĮShe often jokes her life is a science experiment and has become¬†an¬†in-house mentor to all of us here at IDK, Inc.¬†helping¬†our team¬†further understand the intricacies of clinical laboratory science.

When Jamie is not assisting our customers, you can find her hanging out with her family or giving back to the community through charity work for Autism Speaks, New Hampshire Families in Transition, and the American Cancer Society. She loves to travel and is always up for trying something new.

A head shot of our Technical Applications Scientist Jamie Bolduc.
A photo of our executive assistant Gretchen Hubert in front of a brick wall.

Gretchen Hubert, Executive Assistant

“It’s not about what you do, it’s about who you are as a person.”¬†

As a child, she traveled the US for over a decade to compete as a dance roller skater. As a young professional she was determined to work her way up the corporate ladder despite not having a college education. Today, Gretchen truly believes it is not about your education, but who you are that determines your success.

Being our Executive Assistant, she is a self-proclaimed Perfectionist who thrives on the art of organization and developing processes that allow everyone to work as a cohesive unit.

Outside of the office, Gretchen is a Weight Watchers Guide, sharing the tools she gained through her own weight loss journey with others. Her many years of experience in foodservice influenced her passion for cooking, cuisine, and wine. She loves to be at the beach or home with her husband, Peter of 25 years, and their two children. Gretchen looks forward to traveling more when their nest is empty.

In 2021, Gretchen has a goal of becoming more fluent in the scientific research and clinical diagnostic industries we serve at IDK, Inc.

Noelle Hurley, Marketing Communications Manager

“I’m not a marketer. I’m a communicator.”¬†

There was a period in Noelle Hurley’s career when she got so tired of Marketing, she went to Grad School for Psychology to become a health and wellness coach. Upon graduating, however, she came to realize it was not the field of Marketing leaving a bad taste in her mouth, it was the deceitful messaging she observed within the life science industry.

Since then, Noelle has committed herself to ethical, honest marketing practices and developing authentic messaging from credible sources.

As our Marketing Communications Manager, Noelle appreciates the opportunity to combine her enthusiasm for marketing with her love of health and wellness. She describes herself as a communicator rather than a marketer. She is passionate about listening to others’ needs and having genuine conversations to develop purposeful content that comes from the heart.

In her spare time, Noelle is typically on some adventure with her husband¬†–¬†snowboarding in the winter or hiking and camping with their dog in warmer weather. With no plans to procreate, she looks forward to traveling the world and adding to their fur family. Noelle is a lifetime student of mindfulness¬†and practices¬†meditation and yoga daily. Someday Noelle hopes to write a book of memoirs of her life lessons and experience.

A photo of Noelle Hurley Marketing Communications Manager in front of a brick wall.
Jen Mayes Chief Sales Officer sitting in front of a brick wall.

Jennifer Mayes, Chief Sales Officer

“It’s in my DNA to help people solve problems.”

Building genuine, human relationships has been Jennifer Mayes’ guiding light all her life. Growing up in rural New Hampshire, Jen was taught the values of teamwork and fearless leadership from an early age by her family. These beliefs along with her energetic and engaging personality allowed her to become a natural-born leader.

Jen has held Sales leadership roles at Janssen (then Johnson & Johnson), LabCorp, Seacoast Pathology (Aurora Diagnostics), ALPCO, and Enzo Life Sciences. Her professional experience has helped her understand how the life science research, laboratory diagnostic, and healthcare industries are all connected and support one another.

Today as our Chief Sales Officer at Immundiagnostik, Inc., Jen describes herself as someone who is unable to check out when challenges arise. She is passionate about helping people solve problems and moving forward in a collaborative way that is beneficial for all. To Jen, that means going against the grain at times to do the right thing.

Jen most cherishes time spent with her daughters. She also loves music, being outside in nature, traveling, and experiencing new places and people. Someday Jen looks forward to sharing her professional experience and personal values with others by mentoring young entrepreneurs.

Terry Fisher, Chief Operating Officer

‚ÄúDo what you can not to prove them wrong, but to prove to yourself it’s possible.‚ÄĚ

Team dynamics have been a driving force throughout Terry Fisher’s life and professional career. He is a purpose-driven leader who has held positions at the U.S. Department of Commerce, IDEXX Laboratories, ALPCO, and also studied in Poland and Turkey. Terry’s diverse experience equipped him with the diplomacy and negotiation skills needed to take everyone’s goals into consideration and work as a team.

As Immundiagnostik’s Chief Operating Officer, Terry is dedicated to doing the right thing for both his clients and employees. He savors the challenge of growing something out of nothing, particularly when others may not believe in his vision. To Terry, it is not about proving your critics wrong, it is about proving to yourself that you can accomplish anything you desire.

Outside the office, you can find Terry spending time in nature with his family or cheering them on from the sidelines at one of their various sports.  He looks forward to collaborating more with others in the industry to discover new solutions that can benefit everyone from development to patient care.

Chief Operations Officer Terry Fisher sitting in front of a brick wall.

The Immundiagnostik Experience

Learn more about our organization’s mission and what you can expect from the Immundiagnostik Experience.

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