Our Core Values at Immundiagnostik, Inc.
What we do each day determines our reputation, the level of success we achieve, and the positive impact we can make on the laboratory community we serve. From our product selection to our company culture and partnerships, our goal is for everything we do to live up to the tenets of our core values.
Treat Customers How We Want to Be Treated
Your work is important, and your time is valuable. Getting your lab the solutions you need should be convenient and easy. Customer support should always be responsive, friendly, and, well, supportive. We are here to help you.
Do the Right Thing
We genuinely care for people and are passionate about serving you. Even when we cannot provide a solution to your problem, we aim to be a reliable resource for your lab. We pride ourselves in building strong relationships, partnerships, and collaborations with all types of organizations and individuals, not just customers and prospects.
Hold Ourselves Accountable
Transparency is a pillar of our organization. Although we always strive for excellence, we hold ourselves accountable and take ownership when we make mistakes. We welcome your criticism and feedback because it allows us to know where we are falling short so we can do better next time.
Be A Resource
There are many challenges facing labs. Our goal is to understand your projects, processes, initiatives, and whether your lab solutions allow you to overcome these hurdles so you can improve clinical care. Our vast network of partners allows us the opportunity to collaborate with labs on projects of all shapes and sizes.
Create A Fun Work Environment
When you spend most of your waking hours working, you want it to be worthwhile, collaborative, and enjoyable. We work hard but we also know when to slow down and have some fun. We respect and care for each other. We are family and it is an honor to know our employees love working here.